HPE Foundation Care Call-to-Repair Service offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24x7 with a 2-hour response time.
- Product Description HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 1 year
- Repair Time 6 hours
- Service Availability 24 hours a day / 7 days a week