HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
- Product Description HPE Proactive Care 24x7 Software Service - extended service agreement - 5 years
- Type Extended service agreement
- Service Included Phone consulting
- Full Contract Period 5 years
- Response Time 2 hours
- Service Availability 24 hours a day / 7 days a week