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HPE Foundation Care Call-To-Repair Service with Defective Media Retent
HPE Foundation Care Call-To-Repair Service with Defective Media Retent
- Price:
$6,313.99
- Availability:
- Mfr #: U7AP4E
- UNSPSC #: 81111812
- Item #: 002236458
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | HPE ProLiant BL460c Gen8, DL360 Gen9, DL360 Gen9 Base, DL360 Gen9 Entry, DL360 Gen9 Performance |
Details
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 years ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ Defective media retention - 4 years |
| Service & Support Details | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Technical support - phone consulting - 4 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote diagnosis - 4 years ¿ New releases update - 4 years ¿ Product info support - web knowledge base access - 4 years ¿ Defective media retention - 4 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |