Simply call the IBM ServicePac support number. You'll work with highly skilled remote support specialists, who can help determine your hardware problem and sometimes resolve it right over the phone. Or, if the problem is an easily replaced part, such as a disk drive, IBM will express ship the part to you for quick replacement.
- Product Description IBM ServicePac On-Site Repair - extended service agreement - 5 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 5 years
- Response Time Next business day
- Service Availability 9 hours a day / 5 days a week