HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Product Description Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 2 years
- Response Time Next business day
- Service Availability 9 hours a day / 5 days a week
- Designed For Color LaserJet Enterprise MFP M577dn, MFP M577f, MFP M578dn, MFP M578f; LaserJet Enterprise Flow MFP M577c, MFP M577z, MFP M578c, MFP M578z
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