HPE Technology Services Support Credits service gives you the flexibility to choose from a variety of specialized service activities such as assessments, performance analyzes, firmware management, and HPE operational best practices to supplement the services provided under your active support services coverage with HPE. The service activities are designed to span a broad spectrum of IT technology domains including traditional in-house IT, big data, converged infrastructures, cloud, and hybrid IT infrastructures. The credit approach allows you to select the specific services you need, when you need them each year, to help you maximize your IT performance and achieve your business goals.