Next Business Day On-site Service includes, from the date of delivery, a support service designed to assist in giving you peace of mind. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures and, for the duration of the service period, provide a parts and labor service.
Next Business Day On-site Service covering labor and the repair or replacement of parts in the main system unit, including monitor, keyboard and mouse.
Dell's Next Business Day On-Site Service (NBD) can place a Dell-certified engineer at the customer's location the following business day, after completion of telephone-based troubleshooting when a Dell technician accepts and logs a system fault call before 17:00 Monday-Friday, subject to parts availability.
- Product Description Dell Next Business Day On-Site Service Upgrade from 1 Year Advanced Exchange - extended service agreement - 1 year - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 1 year
- Response Time Next business day
- Service Availability 10 hours a day / 5 days a week
- Designed For Dell B2360dn, C1760nw, C2660dn, E310dw, E514dw, E515dn, E515dw, E525w, S2810dn, S2830dn