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Cisco Smart Care Service Core - extended service agreement - 1 year
Cisco Smart Care Service Core - extended service agreement - 1 year
- Price:
$12.99
- Availability:
- Mfr #: CON-SCN-CP7861K9
- UNSPSC #: 81111811
- Item #: 002626056
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: CP-7861-K9++=, CP-7861-K9-RF, CP-7861-K9-WS |
Details
| Service & Support Details | Extended service agreement - advance parts replacement - 1 year - response time: next business day - availability: 8 hours a day / Monday-Friday ¿ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¿ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¿ Technical support - remote monitoring - 1 year ¿ Technical support - preventive maintenance - 1 year ¿ Product info support - web knowledge base access - 1 year ¿ New releases update - 1 year |
General
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |