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HPE Proactive Care Advanced Call-To-Repair Service with Comprehensive
HPE Proactive Care Advanced Call-To-Repair Service with Comprehensive
- Price:
$36,125.99
- Availability:
- Mfr #: H3CS2E
- UNSPSC #: 81111812
- Item #: 004437619
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Compatibility Information
| Designed For | P/N: JW711A, JW712A, JW713A |
Details
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ New releases update - 4 years ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 4 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |