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Dell extended service agreement - 5 years - on-site
Dell extended service agreement - 5 years - on-site
- Price:
$277.99
- Availability:
- Mfr #: 812-9842
- UNSPSC #: 81111812
- Item #: 004835987
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Contact Zones Online support at 800.408.9663
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |