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HPE Foundation Care Exchange Service - extended service agreement - 1
HPE Foundation Care Exchange Service - extended service agreement - 1
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Compatibility Information
| Designed For | P/N: JW323A, JW324A, JW325A, JW327A, JY690A |
Details
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |
General
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Academic, volume, Tier 2, for retail customers |