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HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 4 years - shipment
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 4 years - shipment
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Compatibility Information
| Designed For | P/N: JW191AR |
Details
| Service & Support | Extended service agreement - replacement - 4 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years |
General
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Volume, Tier 2 |