Citrix Appliance Maintenance provides unlimited worldwide technical support, software upgrades and replacement of malfunctioning appliances to keep your Citrix hardware running optimally. Citrix Appliance Maintenance helps mitigate risk and protect your Citrix environment. Comprehensive support services are essential to ensure high availability and top performance of all Citrix infrastructure components throughout their lifecycle. Citrix Appliance Maintenance enables you to effectively and efficiently deploy and administer your Citrix networking environment, regardless of your organization's size or complexity. This allows you to achieve great returns from your Citrix investment.
Product Description Citrix Appliance Maintenance Gold - extended service agreement - 2 years - shipment
Type Extended service agreement
Service Included Advance parts replacement
Location Shipment
Full Contract Period 2 years
Response Time Next business day
Service Availability 24 hours a day / 7 days a week
Pricing Type Citrix Enterprise License Program (ELA) (Level 1)