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Citrix Appliance Maintenance Bronze - technical support - for Citrix NetScaler SDX 8015 with clustering - 1 month
  • Price: 
    $53.99
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Citrix Appliance Maintenance Bronze - technical support - for Citrix NetScaler SDX 8015 with clustering - 1 month

Citrix Appliance Maintenance Bronze - technical support - for Citrix NetScaler SDX 8015 with clustering - 1 month

  • Price: 
    $53.99
  • Availability: 
  • Mfr #:  4032105-E4
  • UNSPSC #:  81111812
  • Item #:  005589725
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  • cnet cat code #:  10070104
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Compatibility Information
Designed For P/N: 3012287-E4
Details
Service & Support Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 10 business days - availability: business hours / Monday-Friday
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Service Availability 24 hours a day / 7 days a week
Software
Software Title Citrix NetScaler SDX 8015 with clustering
License Pricing Volume / level 4
Licensing Program Citrix Enterprise Licensing Program (ELA)
Upgrade from Citrix NetScaler MPX 8015 Platinum Edition with clustering