Citrix Appliance Maintenance Gold Plus - extended service agreement -
- Mfr # 4056931-E3
- UNSPSC # 81111812
- Item # 105825616
Compatibility Information
| Designed For | P/N: 3018201-E3 |
Details
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 1 year ¦ Technical support - web support - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 business hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Citrix Enterprise License Program (ELA) (Level 3) |