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Citrix Customer Success Services Select - technical support - for Citrix NetScaler VPX-T 5G Basic Edition - 4 years
  • Price: 
    $15,224.99
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Citrix Customer Success Services Select - technical support - for Citrix NetScaler VPX-T 5G Basic Edition - 4 years

Citrix Customer Success Services Select - technical support - for Citrix NetScaler VPX-T 5G Basic Edition - 4 years

  • Price: 
    $15,224.99
  • Availability: 
  • Mfr #:  4047867-E6
  • UNSPSC #:  43233204
  • Item #:  005592589
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  • cnet cat code #:  20010409
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Compatibility Information
Designed For P/N: 3016176-E6
Details
Service & Support Phone consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 4 years - response time: 8 business hours - availability: business hours - severity level 2 ¦ E-mail consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 4 years - response time: 8 business hours - availability: business hours - severity level 2 ¦ Web support - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 4 years - response time: 8 business hours - availability: business hours - severity level 2 ¦ New releases update - 4 years
General
Type Technical support
Service Included Phone consulting
Full Contract Period 4 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software
Software Title Citrix NetScaler VPX-T 5G Basic Edition
Installation Type Locally installed
License Pricing Volume / level 6
Licensing Program Citrix Enterprise Licensing Program (ELA)