Every minute of unplanned downtime is lost productivity; and quite often, lost revenue. So that you can reduce recovery time from days to hours, Dell offers the Mission Critical option with Dell ProSupport. Rely on Dell's proven and reliable Critical Situation process to get you back up and running fast.
- Product Description Dell ProSupport Plus with Mission Critical and Emergency Dispatch - extended service agreement - 5 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 5 years
- Response Time 4 hours (for critical issues)
- Service Availability 24 hours a day / 7 days a week