Star Micronics' Extend-A-Star service agreement allows customers to extend the maintenance program beyond the limited warranty, at a low cost per printer.
Customers may simply register their printers online with the printers' serial number. The registered serial number is all the customer needs to call a technical support specialist to notify Star of the impending return.
Realizing the critical role the POS printer has for Star's customers, repairs will be made on insured printers within 72 business hours of the printer being received by Star Micronics.
- Product Description Star Extend-A-Star - extended service agreement - 2 years - 2nd/3rd year - carry-in
- Type Extended service agreement
- Service Included Parts and labor
- Location Carry-in
- Full Contract Period 2 years (from original purchase date of the equipment)
- Support Period 2nd and 3rd year
- Repair Time 72 business hours
- Service Availability 8 hours a day / 5 days a week
- Pricing Type Must be purchased within 30 days of the product purchase
- Localization Canada, Mexico, Latin America, United States
- Designed For mC-Print3 MCP31LB BK US; TSP 654IIBi2-24 GRY SK US, 654IICLOUDPRNT-24 SK GRY US, 654IID-24 SK GRY US, 654IIE-24 GRY SK US, 654IIU-24 GRY SK-US
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