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Cisco SMARTnet Onsite extended service agreement - on-site
Cisco SMARTnet Onsite extended service agreement - on-site
- Price:
$434.99
- Availability:
- Mfr #: SVCVN-CON-OS-97OEB
- UNSPSC #: 81111812
- Item #: 005811046
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: DS-X9848480BK9= |
Details
| Service & Support | Extended service agreement - parts and labor - on-site - response time: next business day - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Technical support - phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 |
General
| Service Included | Replacement |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |