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Cisco SMARTnet Onsite extended service agreement - on-site

Cisco SMARTnet Onsite extended service agreement - on-site

  • Price: 
    $395.99
  • Availability:  In stock
  • Mfr #:  SVCVN-CON-OS-97OEB
  • UNSPSC #:  81111812
  • Item #:  005811046
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  • cnet cat code #:  10070104
Need Help? Contact your Zones Account Manager or call 800.408.9663
Compatibility Information
Designed For P/N: DS-X9848480BK9=
Details
Service & Support Extended service agreement - parts and labor - on-site - response time: next business day - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday New releases update Technical support - phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Technical support - phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4
General
Service Included Replacement
Location On-site
Response Time Next business day
Service Availability 8 hours a day / 5 days a week