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Cisco SMARTnet extended service agreement
Cisco SMARTnet extended service agreement
- Price:
$40.99
- Availability:
- Mfr #: SVCVN-CON-SNTE-2348PQ12
- UNSPSC #: 81111812
- Item #: 005813283
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Compatibility Information
| Designed For | P/N: N2K-C2348UPQ12F |
Details
| Service & Support | Extended service agreement - advance hardware replacement - shipment - response time: 4 hours - availability: 8 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Technical support - phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 |
General
| Service Included | Replacement |
| Response Time | 4 hours |
| Service Availability | 8 hours a day / 5 days a week |