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Fortinet FortiCare 24x7 Comprehensive Support - extended service agree
Fortinet FortiCare 24x7 Comprehensive Support - extended service agree
- Price:
$147,014.99
- Availability:
- Mfr #: FC-10-6K51F-247-02-36
- UNSPSC #: 43232907
- Item #: 005878047
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: FG-6501F, FG-6501F-BDL, FG-6501F-BDL-811-12, FG-6501F-BDL-811-60, FG-6501F-BDL-817-12, FG-6501F-BDL-817-36, FG-6501F-BDL-817-60, FG-6501F-BDL-871-12, FG-6501F-BDL-871-36, FG-6501F-BDL-871-60, FG-6501F-BDL-874-12, FG-6501F-BDL-874-36, FG-6501F-BDL-874-60, FG-6501F-BDL-900-36, FG-6501F-BDL-900-60, FG-6501F-BDL-950-12, FG-6501F-BDL-950-36, FG-6501F-BDL-950-60, FG-6501F-BDL-974-12, FG-6501F-BDL-974-36, FG-6501F-BDL-974-60, FG-6501F-BDL-980-12, FG-6501F-BDL-980-36, FG-6501F-BDL-980-60, FG-6501F-BDL-988-12, FG-6501F-BDL-988-36, FG-6501F-BDL-988-60, FG-6501F-NFR |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Technical support - web support - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - web support - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |