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Avocent Hardware Maintenance Silver - extended service agreement - 2 years - shipment
Avocent Hardware Maintenance Silver - extended service agreement - 2 years - shipment
- Price:
$341.99
- Availability:
- Mfr #: 2YSLV-ACS16PT
- UNSPSC #: 81111812
- Item #: 006437871
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Compatibility Information
| Designed For | Cyclades ACS Console Server ACS16, ACS16 NEBS |
Details
| Service & Support | Extended service agreement - advance parts replacement - 2 years - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Friday - severity level 1/2 ¦ Technical support - phone consulting - 2 years - response time: 12 hours - availability: 12 hours a day / Monday-Friday - severity level 3/4 |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 12 hours a day / 5 days a week |