When additional product support is required, Vertiv Avocent Extended Warranty coverage can provide the peace of mind you need. A 2 Year Gold Hardware Extended Warranty is available for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 16 port models. The hardware extended warranty includes return material authorization (RMA) and phone support. Hardware maintenance offers product updates, extended tech support and expedited product returns. Advanced next-business-day replacement unit delivered prior to shipping failed unit to Vertiv. Advanced replacement with media retention allows customer to keep dead unit and send a certificate of destruction within a set period of time.
- Product Description Avocent Hardware Maintenance Gold - extended service agreement - 4 years - shipment
- Type Extended service agreement
- Service Included Advance parts replacement
- Location Shipment
- Return Shipment At customer expense
- Full Contract Period 4 years
- Response Time Next business day
- Service Availability 24 hours a day / 7 days a week
- Designed For Cyclades ACS Console Server ACS16, ACS16 NEBS
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