Citrix Appliance Maintenance Gold - extended service agreement - 3 years - shipment

  • Mfr #  4042335-E4
  • UNSPSC #  81111812
  • Item #  106843682

Compatibility Information
  • Designed For - P/N: 3014643-E4

Details
  • Service & Support - Extended service agreement - advance parts replacement - 3 years - shipment - response time: 1 business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years ¦ Technical support - web support - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years

General
  • Service Included - Advance parts replacement
  • Location - Shipment
  • Full Contract Period - 3 years
  • Response Time - 1 business day
  • Service Availability - 24 hours a day / 7 days a week
  • Pricing Type - Citrix Enterprise License Program (ELA) (Level 4)