« Back
WD 4HR ONLY SUPPORT ICX 7850 5Y
WD 4HR ONLY SUPPORT ICX 7850 5Y
- Price:
$10,766.99
- Availability:
- Mfr #: ICX7850-SVL-4P-5
- UNSPSC #: 43210000
- Item #: 006586672
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: ICX7850-32Q, ICX7850-32Q-E2, ICX7850-48F, ICX7850-48F-E2, ICX7850-48FS, ICX7850-48FS-E2 |
Details
| Service & Support | Extended service agreement - parts - 5 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web support - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - web support - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web knowledge base access - 5 years ¦ New releases update - 5 years |
General
| Service Included | Parts |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |