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WD NBD ONLY SUPPORT ICX 7850 3Y
WD NBD ONLY SUPPORT ICX 7850 3Y
- Price:
$3,921.99
- Availability:
- Mfr #: ICX7850-SVL-NDP-3
- UNSPSC #: 43210000
- Item #: 006586670
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: ICX7850-32Q, ICX7850-32Q-E2, ICX7850-48F, ICX7850-48F-E2, ICX7850-48FS, ICX7850-48FS-E2 |
Details
| Service & Support | Extended service agreement - parts - 3 years - shipment - response time: next business day (for requests before 2:00 p.m.) - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web support - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - web support - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
| Service Included | Parts |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day (for requests before 2:00 p.m.) |
| Service Availability | 9 hours a day / 5 days a week |