ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what's important.
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- Product Description Dell Upgrade from 3Y ProSupport to 5Y ProSupport Plus - extended service agreement - 5 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 5 years
- Response Time Next business day
- Service Availability 10 hours a day / 5 days a week
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