Next Business Day Hardware Support for Travelers provides mobile computer users with a hardware support solution for their new HP portable product. This service is available for selected HP- and Compaq-branded products and includes, as locally available, a next-business-day onsite response time in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.
For eligible products, specific service levels may be offered with protection against accidental damage from handling. Where accidental damage protection applies, the customer receives protection against accidental damage from handling to the covered hardware product as part of this service.