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Standard support renewal, PA-500
Standard support renewal, PA-500
- Price:
$750.99
- Availability:
- Mfr #: PAN-SVC-STND-500-R
- UNSPSC #: 81111812
- Item #: 006859552
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: PAN-PA-500 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 11 hours a day / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 11 hours a day / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 11 hours a day / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 11 hours a day / Monday-Friday ¦ New releases update - 1 year ¦ Technical support - web support - 1 year ¦ Product info support - web knowledge base access - 1 year |
General
| Service Included | Parts and labor |
| Full Contract Period | 1 year |