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Palo Standard Support - extended service agreement (renewal) - 1 year

Palo Standard Support - extended service agreement (renewal) - 1 year

  • Price: 
    $647.99
  • Availability: 
  • Mfr #:  PAN-SVC-STND-500-R
  • UNSPSC #:  81111812
  • Item #:  006859568
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  • cnet cat code #:  10070104
Need Help? Contact your Zones Account Manager or call 800.408.9663
Compatibility Information
Designed For P/N: PAN-PA-500
Details
Service & Support Extended service agreement - parts and labor - 1 year Technical support - phone consulting - 1 year - response time: 1 hour - availability: 11 hours a day / Monday-Friday - severity level 1 Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 11 hours a day / Monday-Friday - severity level 2 Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 11 hours a day / Monday-Friday - severity level 3 Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day / Monday-Friday - severity level 4 Technical support - e-mail consulting - 1 year - availability: 11 hours a day / Monday-Friday New releases update - 1 year Technical support - web support - 1 year Product info support - web knowledge base access - 1 year
General
Service Included Parts and labor
Full Contract Period 1 year