« Back
Fortinet FortiCare Elite - extended service agreement (renewal) - 1 year - shipment
Fortinet FortiCare Elite - extended service agreement (renewal) - 1 year - shipment
- Price:
$289.99
- Availability:
- Mfr #: FC-10-FG60J-284-02-12
- UNSPSC #: 81111812
- Item #: 006908952
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: FG-60E-DSLJ, FG-60E-DSLJ-BDL-950-12, FG-60E-DSLJ-BDL-950-36, FG-60E-DSLJ-BDL-950-60, FG-60E-DSLJ-BDL-964-12, FG-60E-DSLJ-BDL-964-36, FG-60E-DSLJ-BDL-980-12, FG-60E-DSLJ-BDL-980-36, FG-60E-DSLJ-BDL-980-60, FG-60E-DSLJ-BDL-982-12, FG-60E-DSLJ-BDL-982-36, FG-60E-DSLJ-BDL-983-12, FG-60E-DSLJ-BDL-983-36 |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Technical support - web support - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - web support - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |