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Due to ongoing supply chain conditions, availability and pricing are confirmed by the manufacturer at shipment and are subject to change from original pricing.

ENTERPRISE SUP AGRMT 1Y PLT SUP TIER E
  • Price: 
    $670,131.99
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ENTERPRISE SUP AGRMT 1Y PLT SUP TIER E

ENTERPRISE SUP AGRMT 1Y PLT SUP TIER E

  • Price: 
    $670,131.99
  • Availability: 
  • Mfr #:  PAN-ENT-PLAT-ESA-E-1YR
  • UNSPSC #:  81112201
  • Item #:  007505649
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  • cnet cat code #:  200101
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Details
Service & Support Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 15 min
Service Availability 24 hours a day / 7 days a week
Software
Hardware Pricing Tier E
Licensing Program Palo Alto Enterprise Support Agreement