Occasionally IT departments with very large networks find themselves spending a considerable amount of time managing their network management solutions. To free up the resources to focus on the primary goal of ensuring peak network and application performance, NetScout Systems, Inc. has created an innovative, support offering - called Remote Site Engineer - that assigns a Level 3 support engineer as an adjunct member of your network operations' team. This remote teammate is tasked with managing the planning, deployment and day-to-day maintenance of your NetScout environment. The RSE also serves as your advocate within NetScout and oversees allocation of NetScout resources to issues and projects identified during the engagement.