« Back
Check Point Direct Enterprise Support Premium - extended service agreement - 1 year - shipment
Check Point Direct Enterprise Support Premium - extended service agreement - 1 year - shipment
- Price:
$163.99
- Availability:
- Mfr #: CPES-SS-PREMIUM-1530
- UNSPSC #: 81111812
- Item #: 008447538
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | Check Point 1530 Appliance |
Details
| Service & Support | Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 10 designated contacts / severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - 10 designated contacts / severity level 2, 3, 4 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |