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Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 3 years - on-site
Electronic HP Care Pack Next Business Day Active Care Service - extended service agreement - 3 years - on-site
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Compatibility Information
| Designed For | HP EliteDesk 800 G4 ¦ HP Workstation Z4 G4, Z4 G5, Z6 G4, Z6 G5, Z620, Z640, Z8 G4, Z8 G5, Z820 |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Covered Configurations | Workstation |