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3YR 24X7 FORTICARE CONTRACT SVCFOR FORTITESTER-100F
3YR 24X7 FORTICARE CONTRACT SVCFOR FORTITESTER-100F
- Price:
$4,026.99
- Availability:
- Mfr #: FC-10-FT01H-247-02-36
- UNSPSC #: 81111812
- Item #: 008549902
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Compatibility Information
| Designed For | P/N: FTS-100F, FTS-100F-BDL-293-12, FTS-100F-BDL-293-36, FTS-100F-BDL-293-60 |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Technical support - web support - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue ¦ Technical support - web support - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |