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3YR TC BAS WCDMR DL365G10+ SVC
3YR TC BAS WCDMR DL365G10+ SVC
- Price:
$2,050.99
- Availability:
- Mfr #: HY5P5E
- UNSPSC #: 81111812
- Item #: 008796175
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Compatibility Information
| Designed For | P/N: P38578-B21, P38578-B21#ABA, P38578-B21#B19, P38578R-B21, P39366-291, P39366-B21, P39367-291, P39367-B21, P39367R-B21, P39368-291, P39368-B21, P39368R-B21, P43251-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Comprehensive defective material retention - 3 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |