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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
- Price:
$1,637.99
- Availability:
- Mfr #: HV7C9PE
- UNSPSC #: 81111812
- Item #: 008796452
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 879512-B21, 879513-B21, 879514-B21, 879515-B21, 879515-B21#0D1, 879515-B21#ABJ, 879515-B21#UUF, 879516-B21, 879516-B21#0D1, 879516-B21#B19, 879516-B21#UUF, 879517-B21, 879517-B21#0D1, 879517-B21#ABA, 879517-B21#ABJ, 879517-B21#B19, 879517R-B21, P19562-291, P19562-B21, P19562R-B21, P19563-291, P19563-B21, P19563R-B21, P19564-291, P19564-B21, P19564R-B21, P35519-291, P35519-B21, P35520-291, P35520-B21, P37151-291, P37151-B21, R1G01A |
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 2 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |