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4YR TC CRIT WDMR DL325G10+V2 SVC
4YR TC CRIT WDMR DL325G10+V2 SVC
- Price:
$7,663.99
- Availability:
- Mfr #: HY5F9E
- UNSPSC #: 81111812
- Item #: 008796538
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Compatibility Information
| Designed For | P/N: P38471-B21, P38471-B21#ABA, P38471R-B21, P38474-B21, P38477-291, P38477-B21, P38480-291, P38480-B21, P43248-B21, P43249-B21, P55250-B21, P55282-421, P55283-421 |
Details
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 4 years ¦ New releases update - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ Technical support - remote monitoring - 4 years ¦ Defective media retention - 4 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |