« Back
4YR TC ESS WCDMR DL385G10+V2 SVC
4YR TC ESS WCDMR DL385G10+V2 SVC
- Price:
$6,545.99
- Availability:
- Mfr #: HY5W1E
- UNSPSC #: 81111812
- Item #: 008796606
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | HPE ProLiant DL385 Gen10 Plus V2 Base, DL385 Gen10 Plus V2 Entry |
Details
Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 years ¦ Comprehensive defective material retention - 4 years |
General
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 4 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |