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HPE Foundation Care 24x7 Service - extended service agreement - 1 year - on-site
HPE Foundation Care 24x7 Service - extended service agreement - 1 year - on-site
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Compatibility Information
| Designed For | P/N: J9773A, J9773A#AB2, J9773A#ABA, J9773A#ABB, J9773A#ABH, J9773A#AC6, J9773A#ACC, J9773A#ACQ, J9773A#ARE, J9773A#B2B, J9773AR, J9773AR#ABB, J9773AR#ABH, J9773AR#B8X, J9779A, J9779A#ABA, J9779A#ABH, J9779A#ACC, J9779A#ACD, J9779A#ACE, J9779A#B8X, J9779AR, J9779AR#ABB |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |