« Back
HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 3 years - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Price:
$8,777.99
- Availability:
- Mfr #: HV5Y7E
- UNSPSC #: 81111812
- Item #: 009069588
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21 |
Details
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Covered Configurations | Server with OneView |