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3YR TC CRIT WDMR DL345G10+ SVC PL-96
3YR TC CRIT WDMR DL345G10+ SVC PL-96
- Price:
$6,235.99
- Availability:
- Mfr #: HY5K5E
- UNSPSC #: 81111812
- Item #: 009070015
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Compatibility Information
| Designed For | P/N: P38664-B21, P38664-B21#B19, P38664R-B21, P38665-B21, P38665-B21#ABA, P38665-B21#B19, P38665R-B21, P38666-B21, P38666-B21#B19, P39265-291, P39265-B21, P39266-291, P39266-B21, P39267-291, P39267-B21, P43245-B21, P43246-B21, P43247-B21, R8S36A |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |