« Back
5YR TC BAS WCDMR DL365G10+ SVC PL-96
5YR TC BAS WCDMR DL365G10+ SVC PL-96
- Price:
$3,873.99
- Availability:
- Mfr #: HY5R9E
- UNSPSC #: 81111812
- Item #: 009070021
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: P38578-B21, P38578-B21#ABA, P38578-B21#B19, P38578R-B21, P39366-291, P39366-B21, P39367-291, P39367-B21, P39367R-B21, P39368-291, P39368-B21, P39368R-B21, P43251-B21 |
Details
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Comprehensive defective material retention - 5 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |