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HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 3 years - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Price:
$949.99
- Availability:
- Mfr #: HV6T6E
- UNSPSC #: 81111812
- Item #: 009070065
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 878968-B21, 878970-B21, 878972-B21, 878972-B21#0D1, 878972-B21#ABA, 878972-B21#ABJ, 878972-B21#B19, 878972-B21#UUF, 878972R-B21, 878973-B21, 878973-B21#0D1, 878973-B21#ABA, 878973-B21#ABJ, 878973-B21#B19, 878973-B21#UUF, P19559-291, P19559-B21, P19559R-B21, P19560-291, P19560-B21, P19560R-B21, P19561-291, P19561-B21, P19561R-B21, P35514-291, P35514-B21, P35515-291, P35515-B21, P35516-291, P35516-B21, P35517-291, P35517-B21, P35518-291, P35518-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 3 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |