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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
- Price:
$6,901.99
- Availability:
- Mfr #: HU8B8E
- UNSPSC #: 81111811
- Item #: 009105718
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Compatibility Information
| Designed For | P/N: Q1H71B, Q1H71BR, R4G55A, R4G55AR |
Details
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years ¦ Comprehensive defective material retention - 5 years |
General
| Covered Configurations | 24-port 32 Gb FC switch |