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HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 5 years - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 5 years - on-site
- Price:
$7,897.99
- Availability:
- Mfr #: HV6L6E
- UNSPSC #: 81111812
- Item #: 009199040
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: P15535-B21, P15535-B21#ABA, P15535-B21#ABJ, P15535-B21#B19, P15535-B21#UUF, P15535R-B21, P15735-B21, P15735-B21#ABA, P15735-B21#ABJ, P15735-B21#B19, P15735-B21#UUF, P15735R-B21, P18603-291, P18603-B21, P18603R-B21, P18604-291, P18604-B21, P18604R-B21, P18605-291, P18605-B21, P18605R-B21, P18606-B21, P18606-B21#ABA, P18606-B21#ABJ, P18606-B21#B19, P18606-B21#UUF, P18606R-B21, P18606R-B21#B19, P18608-B21, P18608-B21#ABA, P18608-B21#ABJ, P18608-B21#B19, P18608-B21#UUF, R4K99A, R4L00A, R4L01A, R7E82A, R8F01A |
Details
Service & Support | Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention - 5 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 5 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |