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5YR TC CRIT WDMR DL360G10+ SVC PL-96
5YR TC CRIT WDMR DL360G10+ SVC PL-96
- Price:
$14,834.99
- Availability:
- Mfr #: HY4X5E
- UNSPSC #: 81111812
- Item #: 009200222
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Compatibility Information
| Designed For | HPE ProLiant DL360 Gen10, DL360 Gen10 Plus |
Details
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote monitoring - 5 years ¦ Defective media retention - 5 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |