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HPE 5Y TC BAS SY480 GEN10 SVC
HPE 5Y TC BAS SY480 GEN10 SVC
- Price:
$3,556.99
- Availability:
- Mfr #: H36K2E
- UNSPSC #: 81111811
- Item #: 009178943
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Compatibility Information
| Designed For | P/N: 871599-B21, 871599R-B21, 871940-B21, 871940-B22, 871940R-B21, 871941-B21, 871941-B22, 871941R-B21, 871942-B21, 871942-B22, 871942R-B21, 871943-B21, 871943R-B21, 871945-B21, 871945R-B21, 871946-B21, 871946R-B21, P00496-B21, P00496R-B21, Q8T40A |
Details
| Service & Support | Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 5 years ¦ Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |