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HPE 1Y PW TC CRIT WDMR SY480 GEN10 SVC
HPE 1Y PW TC CRIT WDMR SY480 GEN10 SVC
- Price:
$3,521.99
- Availability:
- Mfr #: H36H1PE
- UNSPSC #: 81111811
- Item #: 009178704
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Compatibility Information
| Designed For | P/N: 871599-B21, 871599R-B21, 871940-B21, 871940-B22, 871940R-B21, 871941-B21, 871941-B22, 871941R-B21, 871942-B21, 871942-B22, 871942R-B21, 871943-B21, 871943R-B21, 871945-B21, 871945R-B21, 871946-B21, 871946R-B21, P00496-B21, P00496R-B21, Q8T40A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |